Dear Fellow Gardening Enthusiast,
At Sullivans Planters Shop, we believe that the joy of gardening begins the moment you unbox your new supplies. Whether you’re eagerly awaiting our durable barrel planters, innovative hydroponic systems, or precision-crafted garden tools, we understand your excitement to start transforming your green space. That’s why we’ve crafted a delivery experience that’s as reliable and thoughtful as our products.
“Just as we carefully select every garden statue and landscape edging product, we’ve meticulously designed our delivery options to ensure your gardening journey begins at the right time.”
Our Shipping Options: Designed for Your Convenience
We offer two convenient shipping methods to bring our quality gardening solutions to your doorstep:
| Shipping Method | Delivery Time | Cost | Best For |
|---|---|---|---|
| Standard Shipping (DHL or FedEx) |
10-15 business days after dispatch | $12.95 | When you need your gardening supplies promptly |
| Free Shipping (EMS) |
15-25 business days after dispatch | Free on orders over $50 | Budget-conscious gardeners planning ahead |
From Our Nursery to Your Garden: The Delivery Journey
Every order receives our careful attention:
Order Processing (1-2 business days): Our team carefully prepares your gardening essentials—from delicate garden flowers to sturdy elevated garden beds—with the same dedication we’d show in our own gardens. We ensure each item is properly packaged to survive the journey intact.
Global Reach with Personal Care: While we ship worldwide (excluding Asia and some remote areas), we maintain the personalized service that characterized our humble beginnings. Whether you’re ordering landscape rocks for a major project or grass seed for a small patch, your satisfaction remains our priority.
Tracking Your Garden’s Transformation
Once your order ships, we’ll provide a tracking number so you can monitor your package’s journey from our headquarters in Portland to your garden. Watch as your new gardening tools and supplies make their way to you—almost as satisfying as watching your first seedlings sprout!
Our Delivery Promise
We understand that timing matters in gardening. Whether you’re installing new landscape fencing before the growing season or adding garden statues for an upcoming gathering, we strive to deliver your products when you need them.
Should any unexpected delays occur—much like unexpected frost in spring—our customer service team will keep you informed and work to resolve any issues promptly.
“Just as our barrel planters are built to withstand the elements, our delivery systems are designed to weather logistical challenges, ensuring your gardening projects stay on schedule.”
Returns: Our 15-Day Growth Guarantee
If any product doesn’t help your garden flourish as expected, simply return it within 15 days of receipt. We believe in the quality of our gardening solutions—from hydroponic growing media to garden stakes—and stand behind every purchase.
Note: Delivery times may vary slightly during peak gardening seasons or due to circumstances beyond our control. Perishable items like indoor plants may have specific delivery requirements outlined on their product pages.
Thank you for choosing Sullivans Planters Shop to help your garden—and your gardening dreams—take root. We’re honored to be part of your gardening journey and look forward to helping you create beautiful, thriving spaces.
Happy Planting!
The Team at Sullivans Planters Shop
Have questions about delivery? Our gardening experts are here to help at [email protected]